About me…
Experience
Alma
June 2023 – Present
Leading design for the Quality Enablement domain, where I transform rigid clinical compliance requirements into intuitive, provider-centric tools. Most recently, I led the end-to-end redesign of Alma’s clinical documentation experience. By simplifying the "golden thread" of compliance, my work helped protect critical payer contracts and drove a 400%+ increase in claims submitted with compliant documentation.
Niche
April 2021 – May 2023
Drove the strategic design direction for the company's graduate school vertical, ultimately increasing traffic to Graduate School profiles by over 800% and enabling the creation of over 253 featured programs in less than 2 months.
RoasterTools
July 2018 – March 2021
Joined as the second employee in a pre-seed SaaS startup, taking on any many roles within the organization. Built the company's initial email marketing strategy and helped develop the customer support function from the ground up, before transitioning into a more UX focused role.
Education
d.MBA
2024
A 6-week business course for designers focused on aligning design strategy with business goals. Mastered core business concepts including business models, competitive strategy, and value chain analysis.
Product Psychology Masterclass
2022
Masterclass in leveraging behavioral science to build more effective products. Learned a systematic behavioral design process to analyze user motivation, biases, and heuristics.
Shift Nudge
2021
Interface design course focused on a systematic process for creating polished, high-quality visual design. Honed advanced fundamentals of layout, typography, color, and spacing while learning to balance visual appeal with functionality and accessibility.
CareerFoundry
March 2019
Immersive 6-month bootcamp covering the full end-to-end UX design process. Mastered foundational methodologies including design thinking, user research, persona creation, information architecture, wireframing, and usability testing through hands-on projects with 1:1 industry mentorship.
Reed College
May 2018
Bachelor of arts; History
Developed deep research and synthesis skills through a year-long independent thesis on Federal narcotics laws, culminating in a 100-page publication. This work built my foundation for quickly ramping up in complex, ambiguous problem spaces.